How to surprise and delight your clients after a year of uncertainty.
Let’s be honest – whatever business you’re in this year has been a long one! Approaching the start of the silly season most will be feeling a little warn out, especially as we adjust to another set of COVID-19 protocols.
What happens to brands when they stop advertising?
Most of us would like to assume our brands are stable, especially when we’ve a solid base of repeat clients. But this false sense of security doesn’t exactly reflect the figures.
Operating with uncertainty
We’ve all been here before, a little too recently. 2020 taught us how to set up our offices at home and made a lot of us proficient at Zoom calls. But, even with the familiarity, there’s a little Delta variant tension creeping in, with uncertainty over when exactly this lockdown will end.
Rebranding an icon
A complete brand redesign should always be purpose-led. NZ Post has recently committed to changing its look, with the express purpose of rebranding its service.
Pastiche salespeople – eat your heart out!
The palm-sized business card communicates much needed client information, like contact details, whilst creating brand identity, and top-of-mind awareness.
Designing from the get-go
Cecilia recently attended a user experience (UX) course, all about the future of web design.
Work we love – FortHill Property Website
FHP came to us for a fresh take on their existing website, to establish their position as New Zealand’s leading investor in industrial property.
Nurturing curiosity in the everyday
Recently there has been a noticeable trend of some larger corporates edging in on areas of influence that perhaps they best avoid.
Work we love…SMB internal branding
Recently there has been a noticeable trend of some larger corporates edging in on areas of influence that perhaps they best avoid.
Sometimes corporates don’t have all the answers
Recently there has been a noticeable trend of some larger corporates edging in on areas of influence that perhaps they best avoid.
A legacy to inspire
Honoring Mr. Bruce Stewart ONZM’s wishes, his family estate has been working to develop a programme to support people from the Tokomairiro region and inspire excellence.
Kicking into 2021 with eyes wide open
A very happy new year to everyone! We trust that you’ve all had a rest and a refresh. We have a few exciting changes already in play with the appointment of Eliza Turnbull to General Manager of Consulting Services…
Is it time for a culture evolution?
During the last few months when business plans have had to bend and flex to cope with pandemic induced disruption…
Diversifying for new times
We’ve been talking to a number of clients over the past few weeks about how they’ve fared getting back into the swing of things…
Preparing to get back on the horse
It’s great to hear that many businesses can start to fire up the engine again – in our newly minted domestic economy…
Building a team dynamic
Although many companies may not be in an active recruitment mode at the moment, it’s important…
Going about our business, where we can
While I’m sure the focus for many businesses will be around preparedness for what lies ahead, now’s the time…
Maintaining a strong culture – from a distance
While I’m sure the focus for many businesses will be around preparedness for what lies ahead, now’s the time…
Remember the time
Recently I read that most office
workers are only productive at
work for about 1.5 to 2 hours per day…
What really drives your team
One of the constant challenges every employer has revolves around keeping their team engaged and on task…
So, what do clients really want?
Recently we were asked to put together our thoughts on what drives great client relationships that stand the test of time…
It’s planning time for 2020
In my years of experience working in Australia there was an urban business myth that went like this…
Why values must be expressed as behaviours
We came across the great article by Oliver Holtaway discussing the need for an alignment between company behaviours and values…
Culture – finding definition in the USA
Travelling to a summit on culture in the United States was centred on a definition on what this word ‘culture’ truly means…
Going Pro in the USA
As if the opportunity to visit San Francisco this June wasn’t tempting enough…